Practice Experience

Ep. 45 – Growing a Multidisciplinary Clinic & Trauma-Informed Leadership with Kendall Hagensen, LMHC, BC-DMT

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It can be intimidating for many practice owners to hire outside of their disciplines to create a more well-rounded clinic. Does that resonate with you? We understand how scary it can be, but we’re sharing how to do so intentionally! Enter Kendall Hagensen, LMHC, BC-DMT, the Founder of Vancouver Wellness Studio, a multidisciplinary clinic. In this episode, Kendall unpacks her experience with building her practice, hiring and leading a team of multidisciplinary practitioners, and trauma-informed leadership.

Kendall is a Somatic Mental Health Therapist, Multidisciplinary Clinic Owner and Business Coach. She specializes in, and is passionate about, working with healthcare professionals to create the businesses of their dreams. Big goals always have a psychological component beneath the surface, so Kendall uses her background in Somatic Psychotherapy and EMDR Therapy mixed with Business Coaching tools to help clients develop a healthy relationship with their business and their strength as a leader. As someone who lives with a chronic illness herself, Kendall feels that health happens best within community, which is why she takes a holistic, integrative, and collaborative wellness approach to her personal and professional life. 

Connect with Kendall:

Special Offer:

Have you been looking for restorative time for yourself as a business owner, time to gain clarity on your vision, and tangible tools to save time, energy, and money while you grow your business? Make sure to grab one of the last open spots for the 2024 Creator’s Circle Retreat hosted by Wellness Center Creators happening this September in Vancouver, WA! Registration closes TOMORROW, JUNE 1st, so email Kendall ASAP at Kendall@WellnessCenterCreators.com. Payment plans are available.

Some key takeaways from this episode include:

  • How a personal diagnosis led Kendall to pursue founding a multidisciplinary wellness center
  • Deciding which modalities to add to your practice and when
  • Transitioning from a wellness center of independent contractors to a team of employees
  • Developing a mission, vision, and values to inform your hiring process
  • Setting up your multidisciplinary practice to be profitable
  • Training your team members to be a part of a more collaborative model than they may be used to
  • What it means to be trauma-informed as a leader
  • The struggle of defining what “clear” communication is
  • Using assessments like DiSC to inform how to structure and build your team
  • How Kendall has implemented team meetings, staff reviews, and mentorship to pour into her team

It’s time to take back your practice and own your CEO status. On the CEO Conversations™ podcast, we will cover the business side of your practice with actionable takeaways for you to implement in your practice. We will discuss: marketing, team building & leading, finances, operations & systems, YOU and everything in between. 

Connect with Brandy:

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Meet Brandy

Brandy Mabra is a CEO Coach for Healthcare Business Owners & Healthcare Entrepreneurs. A sought after Business and Leadership Expert, and the Founder of Private Practice CEO™ .

Brandy's life work is empowering Healthcare Business Owners with the needed business and leadership skills to help them be rich in time, money and energy.

She works with ambitious healthcare business owners and entrepreneurs who are ready to have more money in the bank, precious time back on their calendar and to end the vicious cycle of burn out & overwhelm. 

Brandy has over 2 decades of business and leadership experience building, growing, and leading healthcare businesses and private practices to $100M in revenue profitably. She also has clinical background in Cardiology as a trained Exercise Physiologist.  

Brandy's mission is to help you to think differently about your business and how you lead as a CEO so you can be in the best position to have wealth, health and freedom as you scale.