Operations

Ep. 51 – What Starbucks’ Changes Can Teach Us About Processes, Employees, and Abundance Mindset

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Have you heard about Starbucks’ new changes rolling out this month? And did you know they can teach you about your own practice? In this episode, I’m sharing the “why” and “how” of the new Starbucks Siren Craft System, a simple initiative to increase efficiency in their stores and improve the customer experience. Then, I’ll illustrate how you can apply the same principles in your practice.

Resources mentioned:

In this episode, I cover:

  • How studying all types of businesses will help your practice grow
  • Why it’s important to pay attention to specialties outside your own
  • What usually happens when companies struggle financially
  • Looking at your employees as partners in your business
  • Setting goals that move the needle towards better systems
  • How you can apply simple changes to make huge impacts
  • Which metrics to track to measure the effects of your changes
  • Bringing life to your processes with strong branding
  • How admins (or the right next hire) can help you make more money

It’s time to take back your practice and own your CEO status. On the CEO Conversations™ podcast, we will cover the business side of your practice with actionable takeaways for you to implement in your practice. We will discuss: marketing, team building & leading, finances, operations & systems, YOU and everything in between. 

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Meet Brandy

Brandy Mabra is a CEO Coach for Healthcare Business Owners & Healthcare Entrepreneurs. A sought after Business and Leadership Expert, and the Founder of Private Practice CEO™ .

Brandy's life work is empowering Healthcare Business Owners with the needed business and leadership skills to help them be rich in time, money and energy.

She works with ambitious healthcare business owners and entrepreneurs who are ready to have more money in the bank, precious time back on their calendar and to end the vicious cycle of burn out & overwhelm. 

Brandy has over 2 decades of business and leadership experience building, growing, and leading healthcare businesses and private practices to $100M in revenue profitably. She also has clinical background in Cardiology as a trained Exercise Physiologist.  

Brandy's mission is to help you to think differently about your business and how you lead as a CEO so you can be in the best position to have wealth, health and freedom as you scale.